Important Information about your Drinking Water

Published on November 25, 2024

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IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER

Este aviso contiene información muy importante sobre su agua potable, por favor lea el aviso en español si va aquí incluido. Si el aviso en español no va incluido aquí, contacte al sistema de agua para pedir una copia.

SID – Suisun-Solano Water Authority High Levels of Trihalomethanes

DRINKING WATER PROBLEM HAS BEEN CORRECTED

Customers of Suisun-Solano Water Authority were initially notified on November 20, 2023 of a problem with our drinking water and were advised the Utility was working in a number of ways to improve the problem. We are pleased to report that the problem has been corrected and that it is no longer necessary to notify customers quarterly. We apologize for any inconvenience and thank you for your patience.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly. You can do this by posting this public notice in a public place or distributing copies by hand or mail.

For more information, please contact: Sue Murphy, Water Quality Coordinator at, 707-455-4021 or at the following mailing address: 810 Vaca Valley Parkway, Suite 201, Vacaville, CA 95688.

On October 15, 2024, we conducted our fourth-quarter compliance sampling, and we are pleased to report that total trihalomethane (TTHM) levels are once again below the Maximum Contaminant Level (MCL) of 80 parts per billion (ppb). Due to these consistently low TTHM results, our four-quarter Locational Running Annual Average (LRAA) has also dropped, allowing us to meet both quarterly and annual average requirements as outlined by state regulations. With this milestone, the SSWA system has officially returned to compliance with the state’s disinfection byproduct rule. 

This achievement is a testament to the commitment, expertise, and teamwork of our Water Treatment, Distribution, Quality, and Engineering staff, who have worked tirelessly to monitor, optimize, and enhance our water treatment processes at the water treatment plant. Their dedication over the past year has been instrumental in consistently reducing TTHM levels, ultimately restoring compliance and ensuring the delivery of high-quality water that meets or exceeds state standards.

We appreciate your patience and understanding as we worked to resolve this issue. Looking ahead, our staff remains committed to maintaining compliance and will continue exploring options and improvements to meet current and future regulatory requirements sustainably.

Staff members have produced a short video providing an overview of the water treatment process and how we addressed the formation of TTHM’s in the system. The video can be viewed here: https://www.youtube.com/watch?v=bpZcVTmuLQ0

Quarterly notifications are no longer required by the state, but if you have any questions or would like further information, please contact Sue Murphy, Water Quality Coordinator at 707-455-4021, or at SSWAwaterquality@sidwater.org.

To view Suisun-Solano Water Authority's Public Notice please click here: SSWA Public Notification Problem Corrected(PDF, 254KB)